Terms of Service

Last updated: 30/07/2026

This website is operated by Marbalone, trading as Marbalone (“we”, “us” or “our”).

These Terms of Service apply when you visit www.marbalone.com, purchase products from us or otherwise interact with our online store.

By accessing our website or placing an order, you agree to these Terms of Service, together with our:

• Privacy Policy
• Refund and Returns Policy
• Shipping Policy
• Any other terms displayed during checkout

Please read these terms carefully before using our website.

1. About our store

Our store sells men’s clothing, T-shirts, accessories and related products under the Marbalone brand.

Our contact details are:

Business name: Marbalone 
Trading name: Marbalone 
Business address: Australia 

2. Eligibility to use our website

By using our website or placing an order, you confirm that:

• You have the legal capacity to enter into a binding agreement.
• The information you provide is accurate and complete.
• You will use our website only for lawful purposes.
• You will not use our products or services in breach of any applicable law.

If you are under 18, you should use the website only with the involvement of a parent or legal guardian.

3. Products and availability

All products are subject to availability.

We may:

• Introduce, modify or discontinue products.
• Limit the quantity of products available for purchase.
• Limit sales to particular locations or customers where reasonably necessary.
• Correct product information or genuine website errors.

Adding an item to your shopping cart does not reserve that item.

4. Product descriptions and colours

We make reasonable efforts to ensure product descriptions, measurements, colours, materials and photographs are accurate.

Actual colours may vary slightly because of:

• Screen and device settings.
• Lighting and photography.
• Fabric dye variations.
• Printing and manufacturing processes.
• Natural variations between production batches.
• Ai generation 

Measurements are approximate unless otherwise stated. Customers should review the relevant product description and size guide before ordering.

Nothing in this section limits your rights where a product is materially different from its description or does not meet the consumer guarantees under the Australian Consumer Law.

5. AI-generated and digitally edited images

Some product, campaign, advertising and lifestyle images displayed on our website or social-media accounts may be:

• Generated using artificial intelligence.
• Digitally edited or enhanced.
• Created using digital product mock-ups.
• Composited from multiple images.

Our physical products have been designed and produced to match the displayed images as closely as reasonably possible.

However, minor differences may occur in colour, texture, scale, fit, print position, garment proportions or overall appearance due to lighting, screen displays, production methods and ordinary manufacturing variations.

Where available, customers should refer to product descriptions, size charts, fabric information and photographs of the physical product before purchasing.

This disclosure does not limit your rights where a product is materially different from its description, is faulty or does not comply with the Australian Consumer Law.

6. Orders

When you submit an order, you are making an offer to purchase the selected products under these terms.

An automated order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been accepted or dispatched.

We may decline or cancel an order for legitimate reasons, including:

• The product is unavailable.
• Payment cannot be authorised.
• The order appears fraudulent or unauthorised.
• Delivery is unavailable to the address supplied.
• A product or price has been displayed incorrectly because of a genuine technical or administrative error.
• The order breaches a stated quantity limit or promotion condition.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled product.

7. Prices

Unless otherwise stated:

• Prices are displayed in applicable countries currency.
• Prices include GST where applicable.
• Delivery charges are calculated separately at checkout.
• International customers may be responsible for customs duties, taxes or import charges.

We may change product prices at any time. Price changes do not affect orders already accepted by us.

If a product is listed at an obviously incorrect price because of a genuine error, we may contact you before fulfilment and offer the option to proceed at the correct price or cancel the affected item for a refund.

8. Payments

Payment must be made using one of the payment methods available at checkout.

Payments may be processed by Shopify, Shopify Payments, PayPal, Afterpay or another third-party payment provider. Your use of those services may also be subject to the provider’s terms and privacy practices.

You confirm that you are authorised to use the payment method provided.

We do not generally receive or store complete payment-card details.

9. Shipping and delivery

Shipping timeframes displayed on our website are estimates unless we expressly state otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

• Postal or courier delays.
• Weather events.
• Customs processing.
• Public holidays.
• Incorrect delivery information.
• Service interruptions.

You are responsible for supplying a complete and accurate delivery address.

Where an order is returned because an incorrect or incomplete address was provided, you may be required to pay reasonable redelivery costs.

Further information is available in our Shipping Policy.

10. Returns, refunds and exchanges

Change-of-mind returns and exchanges are handled in accordance with our Refund and Returns Policy.

Nothing in these terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

Where a product has a major failure, you may be entitled to reject it and choose a refund or replacement. Other remedies may apply where a failure is minor.

11. Promotions and discount codes

Promotions, discount codes and multi-buy offers may be subject to additional conditions displayed at the time of the promotion.

Unless otherwise stated:

• Discount codes cannot be exchanged for cash.
• Only one discount code may be used per order.
• Discount codes cannot be applied after an order has been placed.
• Promotions are available only during the stated promotional period.
• Promotions are subject to product availability.
• Discount codes must not be reproduced, sold or used fraudulently.

Where an item purchased as part of a bundle or multi-buy offer is returned, the refund may be recalculated according to the price of the items retained.

12. Giveaways and competitions

Giveaways or competitions may be governed by separate promotional terms.

Participation may require entrants to:

• Follow our social-media account.
• Submit an entry before the closing date.
• Meet age or location requirements.
• Comply with the relevant social-media platform’s rules.

Unless expressly stated otherwise, giveaways are not sponsored, endorsed, administered by or associated with Instagram, Facebook, TikTok or another social-media platform.

We may disqualify entries that are fraudulent, automated, incomplete or inconsistent with the stated promotion rules.

13. Customer accounts

Where customer accounts are available, you are responsible for:

• Maintaining the confidentiality of your login details.
• Providing accurate account information.
• Informing us about suspected unauthorised access.
• Activities carried out through your account where caused by your failure to protect your login details.

We may suspend or close an account where reasonably necessary to address fraud, unlawful conduct, security risks or serious breaches of these terms.

14. Reviews and customer content

If you submit a review, photograph, comment or other content to us, you confirm that:

• You created the content or have permission to submit it.
• The content is honest and not misleading.
• The content does not infringe another person’s rights.
• The content is not unlawful, defamatory, abusive or discriminatory.

You grant us a non-exclusive, royalty-free licence to display, reproduce and use submitted content for operating and promoting our business, unless otherwise agreed.

We may remove content that breaches these terms or applicable law.

15. Intellectual property

Unless otherwise stated, all material appearing on our website is owned by or licensed to us, including:

• Brand names and logos.
• Clothing designs and artwork.
• Product photographs.
• Illustrations and graphics.
• Written content.
• Website layout and design.
• Promotional materials.

You may view and use the website for personal shopping purposes.

You must not copy, reproduce, modify, distribute, sell or commercially exploit our content without prior written permission.

16. Prohibited conduct

You must not:

• Use the website for unlawful or fraudulent activity.
• Attempt to gain unauthorised access to our systems.
• Introduce malware, viruses or harmful code.
• Scrape, harvest or automatically collect website information without permission.
• Interfere with website security or functionality.
• Impersonate another person.
• Submit false payment, delivery or account information.
• Use our branding or content without authorisation.
• Purchase products for unauthorised commercial resale where resale restrictions have been clearly disclosed.

17. Third-party services and links

Our website may contain links to third-party websites, applications or services.

We are not responsible for the content, availability, security or privacy practices of independent third parties. Your dealings with third-party providers are governed by their terms and policies.

The inclusion of a link does not necessarily mean that we endorse the linked website or service.

18. Website availability

We aim to keep our website accurate, secure and available. However, we do not guarantee uninterrupted or error-free access.

We may temporarily suspend access for maintenance, updates, security issues or events outside our reasonable control.

We may correct typographical, technical or administrative errors when identified.

19. Consumer guarantees and liability

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these terms excludes, restricts or modifies:

• A consumer guarantee.
• A right or remedy under the Australian Consumer Law.
• Liability that cannot legally be excluded.

To the maximum extent permitted by law, we are not responsible for indirect or consequential losses that were not reasonably foreseeable when the relevant contract was formed.

This limitation does not apply where liability cannot lawfully be excluded or limited.

20. Privacy

We collect and handle personal information in accordance with our Privacy Policy.

By using our website, you acknowledge that information may be processed by Shopify and the service providers required to operate our store, process payments and deliver orders.

21. Suspension and termination

We may suspend or terminate access to our website where reasonably necessary because of:

• Serious or repeated breaches of these terms.
• Fraudulent or unlawful conduct.
• Threats to website security.
• Misuse of our services.

Termination does not affect rights or obligations arising before termination, including obligations relating to accepted orders and outstanding payments.

22. Changes to these terms

We may update these Terms of Service to reflect changes to our business, products, website, service providers or legal obligations.

The updated terms will be published with a revised “Last updated” date.

Changes apply prospectively. Orders already accepted will generally remain subject to the terms in effect when the order was placed, unless a change is required by law.

23. Severability

If part of these terms is found to be invalid, unlawful or unenforceable, that part will be interpreted or removed only to the extent required.

The remaining provisions will continue to apply.

24. Governing law

These terms are governed by the laws of Australia 

You and we submit to the courts of that state or territory and any courts entitled to hear appeals from them.

Nothing in this section prevents a customer from relying on mandatory rights available under applicable consumer law.

25. Contact information

Questions about these Terms of Service please navigate to the contact us section.